Frequently Asked Questions
Below are commonly asked questions or concerns from potential and past customers!
How do I know you're a legit company?
Our A+ rating with the BBB speaks for itself, but here are more details to help you have confidence in who we are. After purchasing a product or service from one of our professional sales representatives, you will then go through the verification process with a customer service representative. This process ensures that you fully understand what has been presented to you and the steps in the process. You are then sent a purchase confirmation which fully reiterates the terms of the agreement. 2 weeks before the production process, you will see a proof of your final ad. If at anytime in the process you have questions or concerns, we welcome you to give us a call.
How Can I Pay?
For your convenience, we have a few easy payment options. You can always pay directly to your Sales Representative, or uses one of our easy online options available through this website. We also accept PayPal or check by phone. For our customers security, we never keep payment information and all documentation regarding payment is shred upon completion of processing.
I have never done this before and and am skeptical!
We understand that stepping into a new area can be a cause for concern. Please ask us all the questions you may have, and we will do our best to answer them to your satisfaction. We will take time to go over every detail with you and then provide you all the documentation with all the details as well. You will also receive a proof of the art work approximately 2 weeks before the print. Our wish is that you feel confident in knowing that we will take care of you from start to finish and make sure we bring you business every year.
Do I get a proof?
Customer satisfaction is a priority! You will receive a proof approximately 2 weeks before delivery.
Can I contact my sales associate?
Absolutely! Your Sales Representative will provide you their contact information, which includes their direct line and our 800 number with their extension. In addition, you will receive a call from customer service representative taking you through the verification process. This customer service representative will also offer you their contact information. We are only a phone call away if you need us.